At ACT Translations, your confidential data is always in safe hands. Data and IT security is a critical issue in the internet age. As a language services provider, we regularly deal with sensitive information, especially where companies’ latest technological developments, financial reports or contractual agreements are concerned.
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In the internet age, data and IT security in the translation industry is a matter of intense discussion.
As a language services provider, we regularly deal with sensitive information, especially where companies’ latest technological developments, financial reports or contractual agreements are concerned. Knowing that your data is in safe hands is critical – especially where confidential data is involved.
Our high-availability, fail-safe server infrastructure is housed in a state-of-the-art data center in Germany, certified by TÜV Informationstechnik GmbH (TÜViT) according to ISO 27001 and accredited with the “Trusted Site Infrastructure” (TSI) standard that fulfills the mandatory Level 2 requirements and .
Several professionally managed firewall clusters on multiple layers of our infrastructure effectively block attacks. The intrusion detection system can detect threats at an early stage and deter them effectively thanks to redundant security measures.
We are committed to treating your data with the strictest confidentiality and observing applicable data protection regulations. We take the confidential treatment of your data very seriously. Every translator who works for our translation agency is obligated to treat all documents with absolute confidentiality.
Both digital and physical access to our systems is strictly monitored. Maximum security standards and advanced building security measures protect against unauthorized access and environmental influences.
We use the latest security standards and encryption methods for our online platform and for every data transfer. This ensures that all documents and data uploaded and processed are highly encrypted and protected against unauthorized access – the highest level of security possible.
Our work is GDPR-compliant. Like all companies, ACT is obligated to comply with the European General Data Protection Regulation (EU-GDPR), which was enforced on May 25, 2018. We have taken all necessary measures to ensure long-term compliance with data protection regulations. We comply with Germany’s Federal Data Protection Act, one of the strictest data protection standards in the world.
On request, we will make your texts and translations available for you to download from our encrypted server instead of sending them by email. Once we receive your document for translation, it never leaves our system until the finished translation is delivered to you. Our translators log into our system using secure connections and handle your translation directly in our system. The completed translation is then accessible to our Quality Assurance team from inside the system, so that the final approval process can also take place directly from there.
The data center is designed redundantly. If a server fails, it will immediately be replaced by another with no interruption. If a technical failure affects an entire region, whether due to technical malfunctions or environmental influences, our systems will be booted in a geographically separated replicated infrastructure and will immediately be available. Sophisticated security concepts and separately stored, encrypted backups guarantee data security even in exceptional situations such as a fire, flood or earthquake.
Our employees are bound to absolute secrecy. As our client, you can trust us to handle your documents with the utmost discretion.
Of course, all the safety precautions in the world won’t be of any use if the people using them aren’t properly trained. In data protection and security training courses, we raise our staff’s awareness of these issues and teach them how to handle confidential data securely. We also specifically define clear access authorizations for all data.
Here at ACT, the specialization of our translators in their specific fields is extremely important to us. We maintain a large pool of native-speaking professionals, with experts in a vast variety of fields and language combinations. This way, you can always rest assured that you will receive professional results.
The ACT team has many years of experience dealing with the unique requirements of industry and commerce, especially in meeting the increasing demands of our international customers.
Our custom-tailored texts reflect your professionalism. They are the prerequisite for seamless communication and the guarantee that your original message remains intact –all over the world.
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Key Account Manager
Our experts will find the right solution for you.
The key to successful communication in translation is the consistent use of industry-specific terminology.
When it comes to our translations, we don’t leave anything to chance. Alongside our multilingual experts, we rely on cutting-edge translation technologies.
Your personal contact provides expert and solution-oriented advice. We use cutting-edge technology and a sure feel for languages to deliver expert, on-target translations.
Your deadlines are our deadlines, and we strive to make the whole process easy for you. That’s what we mean by quality. Our translation service goes the extra mile.
Kirti Sawhney-Kersten, Key Account Manager
Phone: +49 2161 56711 – 59
Email: [email protected]