Technology

IT security

At ACT Translations, your confidential data is always in safe hands. As a language services provider, we regularly deal with sensitive information, especially where companies’ latest technological developments, financial reports or contractual agreements are concerned.

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Optimum protection for your data

Here at ACT Translations, we’re aware that the contents of an expert translation are built on industry-specific technology. So as soon as we take on any project, we start with a terminology process that’s tailored to your business and your texts. That ensures that your translations are consistent with the standards in your industry.

Your confidential data is in good hands

In the internet age, data and IT security in the translation industry is a matter of intense discussion.
As a language services provider, we regularly deal with sensitive information, especially where companies’ latest technological developments, financial reports or contractual agreements are concerned. Knowing that your data is in safe hands is critical – especially where confidential data is involved.

Secure server infrastructure

Our high-availability, fail-safe server infrastructure is housed in a state-of-the-art data center in Germany, certified by TÜV Informationstechnik GmbH (TÜViT) with the “Trusted Site Infrastructure” (TSI) standard that fulfills the mandatory Level 2 requirements.

Redundant layers of security and intrusion detection systems

Several professionally managed firewall clusters on multiple layers of our infrastructure effectively block attacks. The intrusion detection system can detect threats at an early stage and deter them effectively thanks to redundant security measures.

Confidentiality agreements with our translators

We are committed to treating your data with the strictest confidentiality and observing applicable data protection regulations. We take the confidential treatment of your data very seriously. Every translator who works for our language service agency is obliged to treat all documents with absolute confidentiality.

Protection against physical access

Both digital and physical access to our systems is strictly monitored. Maximum security standards and advanced building security measures protect against unauthorized access and environmental influences.

Encrypted communication

We use the latest security standards and encryption methods for our online platform and for every data transfer.  This ensures that all documents and data uploaded and processed are highly encrypted and protected against unauthorized access – the highest level of security possible.

GDPR conformity

Our work is GDPR-compliant. Like all companies operating within the EU, ACT GmbH has been subject to mandatory compliance with the GDPR since May 25, 2018. We have taken all necessary measures to ensure long-term compliance with data protection regulations. We comply with Germany’s Federal Data Protection Act, one of the strictest data protection standards in the world.

Secure and reliable delivery of your texts and translations

On request, we will make your texts and translations available for you to download from our encrypted server instead of sending them by email. Once we receive your document for translation, it never leaves our system until the finished translation is delivered to you. Our translators log into our system using secure connections and handle your translation directly in our system. The completed translation is then accessible to our translation managers from inside the system, so that the final acceptance process can also take place directly from there.

Redundant systems and sites to prevent data loss

The data center is designed redundantly. If a server fails, it will immediately be replaced by another with no interruption. If a technical failure affects an entire region, whether due to technical malfunctions or environmental influences, our systems will be booted in a geographically separated replicated infrastructure and will immediately be available. Sophisticated security concepts and separately stored, encrypted backups guarantee data security even in exceptional situations such as a fire, flood or earthquake.

Non-disclosure agreement

Our employees are bound to absolute secrecy. As our client, you can trust us to handle your documents with the utmost discretion.

Staff training

Of course, all the safety precautions in the world won’t be of any use if the people using them aren’t properly trained. In data protection and security training courses, we raise our staff’s awareness of these issues and teach them how to handle confidential data securely. We also specifically define clear access authorizations for all data.

Meeting the highest standards for your translations

Your projects are in good hands with us

Translation management

Benefit from our vast experience in meeting the changing needs of our international clients in industry and commerce. Our streamlined translation management processes are designed to take the work off your shoulders.

Quality policy

Our quality management system is certified in accordance with ISO 9001 and 17100 standards. That’s your guarantee of high-quality results and a testament to our quality assurance team’s commitment to continuous improvement.

Our translators

ACT has spent years building up a stable of trusted, native-speaker translators who specialize in select fields. This means you always get professional results from an expert with the right combination of skills to meet your needs.

30 years

of expertise

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    ACT Translations Ansprechpartner | Ansprechpartner Übersetzungsunternehmen | Klara Seidel

    Klara Seidel

    Sales Manager

    Does your project have complex requirements?

    Our experts will find the right solution for you.

    Does your project have complex requirements?

    Our experts will find the right solution for you.

    ACT Translations Ansprechpartner | Ansprechpartner Übersetzungsunternehmen | Klara Seidel

    Klara Seidel

    Sales Manager

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    ACT Translations Ansprechpartner | Ansprechpartner Übersetzungsunternehmen | Klara Seidel

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